IMPRESSIONS sells 12-Step Gifts for less
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IMPRESSIONS has been in business since June 1998, and online since February 2000. Owned by Bruce and Jennifer Dunn, IMPRESSIONS strives to meet your recovery gift needs quickly. If you have any problems with this site or any questions, call (541)787-2091 or us. Thanks for visiting IMPRESSIONS.
IMPRESSIONS is a home-based business. Therefore, we do not have much room to store merchandise. Because of this your order may not be immediately available. It could take several weeks to receive your order. However, if you need an item by a certain date, we suggest that you to find out if we can get the item(s) from our supplier and get it to you by the time you need it, or you can call us at 541–787–2091 to find out. We do our best to provide the items to you as soon as we can and by the time you need them.Bookmark Us!
IMPRESSIONS accepts or payments, either online or over the phone. To order through the mail, click order form at the top of any page.
Shipping costs for items ordered online are $6.05 for most orders. This is so we can send your order USPS Priority mail with delivery confirmation. If, however, you would like to order just one or a few items and want them sent to you for less (first class) you can call us at (541)787-2091 and place your order over the phone.
IMPRESSIONS Return Policy is that a customer can return any item within 20 days after receiving it. We will upon receipt of the item(s) refund you for just the cost of the item(s), not the postage.
IMPRESSIONS refunds customers for items bought but not received. Some items take a long time to receive from our supplier, so we don't have a standard waiting period. However, if we tell you that you will get one or more items by a certain date, and barring slow mail service, you may request and receive a refund if delivery confirmation has not been received by us from the postal service.
Orders can be cancelled unless the items have been ordered by us or has been shipped by us or our suppliers to the customer.
All information collected (name, address, etc.) during the ordering process is not shared or seen by anyone other than IMPRESSIONS. We process your information and store it for later service to you. All information received via the internet is through secure connections.
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