IMPRESSIONS, located in Grants Pass, Oregon has been in business since June 1998, and online since February 2000. It is our hope that we can fill your recovery gift needs for less than other 12–step recovery shops. IMPRESSIONS strives to meet your recovery gift needs quickly. If you have any problems with this site or any questions, call (541)226-3320 or contact us . Thanks for visiting IMPRESSIONS. We offer quality, inexpensive AA, NA and Al–Anon Recovery Items for less
We are a home-based business. Therefore, we do not have much room to store merchandise. Because of this your order may not be immediately available. It could take several weeks to receive your order. However, if you need an item by a certain date, we suggest that you e-mail us to find out if we can get the item(s) from our supplier and get it to you by the time you need it, or you can call us to find out. We do our best to provide the items to you as soon as we can and by the time you need them.
IMPRESSIONS accepts or payments, either online or over the phone. To order through the mail, click the order form link at the top of any page.
Products Are Easy to Find and Order
Just find what you want under the rectangular tabs above.
Shipping costs for items ordered online are $6.05 for most orders. This is so we can send your order USPS Priority mail with delivery confirmation. If, however, you would like to order just one or a few items and want them sent to you for less (first class), you can call us at (541)226-3320 and place your order over the phone. If we don’t answer, leave a message and we’ll call you back.
Our Return Policy: A customer can return any item within 20 days after receiving it. We will, upon receipt of the item(s), refund you for just the cost of the item(s), not the postage.
We refund customers for items bought but not received. Some items take a long time to receive from our supplier, so we don’t have a standard waiting period. However, if we tell you that you will get one or more items by a certain date, and barring slow mail service, you may request and receive a refund if delivery confirmation has not been received by us from the postal service.
Orders can be cancelled unless the items have been ordered by us or has been shipped by us or our suppliers to the customer.
All information collected (name, address, etc.) during the ordering process is not shared or seen by anyone other than IMPRESSIONS. We process your information and store it for later service to you. All information received via the internet is through secure connections.